Error message when trying to open a support ticket?


Not sure to be in the right place but I need to contact support urgently about a certif exam but I always get the following error message, whatever the content of my ticket. Please help, any suggestion ?


Your request could not be created. Please check the fields have been correctly filled in. We can’t create this issue for you right now, it could be due to unsupported content you’ve entered into one or more of the issue fields. If this situation persists, contact your administrator as they’ll be able to access more specific information in the log file.