Reserved CKA Exam postponement for compelling circumstances!

Hello Community,
I hope all is going well.
I kindly ask if I can postpone my reserved exam for 2 or 3 months because of compelling circumstances that are out of my hands.
I reserved the CKA Exam on the 4th of December 2022 and I should try the two tries before the 4th of December 2023.
But when I access my exam preparation checklist, I find that the expiration date is on the 31st of March 2024!
What should I do?

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