Anyone can help on ticket number: TCCS-56831 - the connection to psi is too weak to proceed the exam
More efficiency needed on this LF exams.
if this topic is under wrong category, someone can help on more accurate one ?
Hi @KEJUN_XU our sincerest apologies there’s been an influx amount of training tickets.
@Manuel_Mani or @Mary_Simpkins can are you aware of any updates on our training side of how we are managing this issue?
thanks a lot, Henry,
@Manuel_Mani @Mary_Simpkins would you please help speed on this ticket?
@Henry_Quaye Could you please help send this issue(https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-56831) to who can manager this exam issue?
I have been waiting this ticket for almost one week, please speed on this ticket.
thanks a lot.
anyone can provide any feedback?
Hi @KEJUN_XU sorry for the time it’s taking to resolve this. After the holidays our training team was slammed with a lot of tickets, and yesterday was a holiday here in the US, let’s hope to get this addressed this week. I’ll see if there’s anything I can do to get some additional help here, but I do know our training team is aware of this issue, I’ll try to reach out to the training team again.
Again apologies for the inconvenience and thank you for your patience.
Thanks, Henry. Yes, that is correct. Our support team has an unusually high volume of tickets due to a variety of issues that were out of our control. Our sincere apologies for the delay. We really appreciate your patience as the team works through all of the tickets. We hope to be caught up soon.